FAQ Clear & Transparent

Frequently Asked Questions.

Everything you need to know about joining the Afrinet partner network, wholesale pricing, provisioning broadband, registering domains, and web hosting automation.

R0

Is There A Monthly Platform Fee?

No. Joining the Afrinet Partner Program is 100% free with zero monthly platform subscription fees. You only pay for the wholesale services (broadband lines, domains, hosting accounts) you actively provision.

DOM

Can I Resell .co.za & International Domains?

Yes. Approved partners gain direct access to our wholesale domain registrar gateway for instant .co.za, .africa, .com, and international TLD registrations, transfers, and Anycast DNS management.

WHM

Do You Provide cPanel Reseller Web Hosting?

Yes. We offer high-speed LiteSpeed NVMe cPanel/WHM Reseller Hosting hosted locally in South Africa (Teraco Johannesburg and Cape Town data centers) with automated SSL and daily offsite backups.

WHM

Do You Support WHMCS Automation?

Yes. Afrinet provides plug-and-play WHMCS modules for broadband provisioning, cPanel hosting account automation, and domain registration. Alternatively, you can use our built-in master portal.

API

Is There A REST Reseller API?

Yes. Approved developers and tech partners can use our comprehensive RESTful API to integrate coverage checks, line provisioning, SIM swaps, and domain queries directly into custom apps.

100%

Can I Use My Own Brand Name?

Yes. Afrinet operates as a true white-label platform. Your end clients see your invoices, company branding, and support channels. Afrinet remains invisible in the background.

PR

Can I Set My Own Retail Prices?

Absolutely. You purchase services at our wholesale discounted rates and set your own retail package pricing. You keep 100% of the margin profit on every service.

LIC

Do I Need ICASA Telecom Licenses (IECS/IECNS)?

No. You operate legally as an independent commercial reseller under Afrinet's carrier agreements, meaning you do not need to apply for or hold separate individual ICASA telecommunications licenses.

SUP

Who Handles Customer Technical Support?

You manage first-line relationships with your clients. Afrinet provides dedicated Tier-2 partner-level technical support, network status alerts, and carrier escalation via the partner console.

BILL

How Does Non-Payment Protection Work?

Our platform includes automated bad-debt protection. You can enable automatic service suspension on the 1st of the month for clients who fail to settle their monthly invoices on time.

RICA

How Are SIM Swaps & RICA Handled?

SIM swaps and RICA identity verification are managed directly within your partner portal with fast 24-48 business hour turnaround times across MTN, Vodacom, and Telkom networks.

APP

How Fast Can I Get Started?

You can submit your online application in under 2 minutes. Our onboarding team reviews and activates partner accounts within 24 to 48 business hours.

Have more questions?

Speak With Our Partner Onboarding Team.

Our partner desk is ready to help you understand wholesale pricing, coverage maps, domain registrar APIs, and cPanel reseller hosting.